We started Promptli because the businesses that need support the most are usually the ones priced out of it.
Hesham brings over a decade of operations and product leadership across Bangladesh's transportation and technology sectors — including senior operations roles at Uber Bangladesh and most recently as CEO of Shuttle, a Dhaka-based shared mobility service. He holds a BBA from North South University with a focus on business analytics.
That background — building and scaling operations teams from the ground up — is what shapes how Promptli works: lean, data-driven, and built around what a growing business can actually sustain.
Across Bangladesh, small businesses run into the same wall when they try to grow: professional customer support and a proper online presence both come with costs that feel out of reach. A basic website, a small call centre, even a handful of trained agents — these usually mean fixed monthly overheads that a growing business can't yet justify, long before they've proven the revenue to support them.
Promptli was built to remove that wall. We provide call centre support, social media inbox management, and website services on a pay-per-use basis — so businesses get professional-grade support without committing to large fixed costs before they're ready. As your business grows, the support scales with it.
On top of that, we layer AI-powered reporting and analytics into everything we do — turning the conversations happening across your calls, inboxes, and channels into insights you can act on. The goal is simple: help business owners make the right call, at the right time, and grow faster because of it.
Professional-grade support, accessible to businesses just starting out — not just established players.
Pay-per-use means your support grows in step with your business, never ahead of it.
Every call and conversation becomes data — reported back to you in a way that helps you decide what's next.
