Promptli runs your call centre, social media inbox, and online presence — so your team can focus on the business, not the busywork. Built for e-commerce, f-commerce, and local SMEs across Bangladesh.
Setting up a call centre or a customer support team usually means fixed costs from day one. Promptli flips that — you get the same capability, scaled to what you actually need.
No large upfront investment in infrastructure or software licences. Scale support up or down as your business grows.
Phone, Facebook, Instagram, WhatsApp, and email — handled by agents who know your business, backed by your own SOPs.
Weekly insights on call volumes, response times, and customer trends — so you can make the right call, at the right time.
Round-the-clock coverage means your customers get a response any time, day or night.
Use one, or combine all three — every call, message, and click feeds into one operation, so nothing falls through the cracks.
Businesses running their entire storefront through Facebook and Instagram pages — where every DM is a potential sale.
Growing online retailers who need consistent order support, customer service, and a reliable web presence.
Clinics, retail shops, and service providers who rely on phone calls and walk-ins — and want to never miss a customer again.
