What We Do

Three services, built to work together

Every engagement starts with understanding your business — your products, your customers, and how you currently operate. From there, we plug in the support you need.

Calls Inbound hotline · 24/7 Social Inbox FB, IG & WhatsApp Website Always-open storefront Promptli Unified Operations Your Business Grows — backed by clear reporting
Calls
Inbound hotline · 24/7
Social Inbox
FB, IG & WhatsApp
Website
Always-open storefront
Promptli
Unified Operations
Your Business
Grows — backed by clear reporting

Every call, message, and click feeds into one operation — so nothing falls through the cracks, and you always have a clear view of what's working.

Service 01

Call Centre Support

Inbound call handling for your business hotline — whether it's a new number or your existing one. Agents are trained on your products, pricing, and policies, and answer like an in-house team.

  • Inbound call handling for your existing hotline or a dedicated number
  • Agents trained on your SOPs — products, pricing, policies, and escalation steps
  • Call recording and logging for every conversation
  • Missed-call alerts so no customer is left waiting
  • Weekly call reports — volumes, response times, and common queries
Set up Call Centre Support
SJ
Shajgoj — Order Line
● Incoming call
00:08
Service 02

Social Inbox Management

We manage your Facebook, Instagram, and WhatsApp inboxes — replying to customers, processing orders, and keeping your brand voice consistent across every channel.

  • Unified inbox for Facebook, Instagram, WhatsApp, and email
  • Order processing support — confirmations, updates, and follow-ups
  • FAQ handling in your brand's tone and language
  • Escalation to your team for complex or sensitive queries
  • Response time tracking and reporting
Set up Social Inbox Management
f
Nusrat A.
Is this available in size M?
2m
ig
tanvir.creates
Order #4471 — when will it ship?
5m
wa
+880 17XX-XXXXXX
Confirming my order, thank you!
Now
Service 03

Website & Online Presence

A professional business website — set up, launched, and kept up to date. Built for businesses that don't yet have a web presence, or need an upgrade from a basic page.

  • Professional business website setup, mobile-friendly by default
  • Domain and hosting guidance
  • Content structured around your products and services
  • Ongoing updates and maintenance
  • Optional integration with your social inbox and contact channels
Set up Your Website
🔒 yourbusiness.com
Welcome to Your Store
Shop Now Contact
A Note on Pricing

We're still shaping our packages

We're working to make sure our pricing fits Bangladeshi SMEs fairly — based on call volumes, inbox activity, and the channels you need covered. Get in touch and we'll work out a plan that matches your business size and needs, with no big upfront commitment.

Talk to Us About Your Needs

Not sure which service fits your business?

Tell us how your business runs today — we'll suggest the right starting point.